Legal

Privacy Policy

Last updated: February 2026

1. Introduction

Proven ("we", "us", "our") is committed to protecting the privacy of our users and their data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, company name)
  • Waitlist registration details
  • Notice content and recipient information uploaded by account holders
  • Delivery and acknowledgement records generated by the service
  • Usage data and analytics

3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send notices on behalf of account holders
  • Track delivery status and acknowledgements
  • Generate audit trails and exportable records
  • Communicate with you about your account and our services
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Data is encrypted in transit and at rest.

5. Data Retention

We retain data for as long as necessary to provide our services and comply with legal obligations. Account holders may request deletion of their data in accordance with applicable laws.

6. Third-Party Services

We may use third-party service providers to assist in delivering our services, including SMS delivery, email delivery, and hosting. These providers are bound by contractual obligations to protect your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@proven.app.